Order Comments Endpoint

Structure
Name
Type
Description
Required
id
int
The id for the comment
No
admin
int|string
The id or email of the admin
No
message
string
The comment message
Yes
customer_facing
boolean
Whether the comment is customer facing (default: 
false)
No
created_at
timestamp
The date the comment was created (defaults to now)
No
If no admin is supplied then the API Token name will be displayed for the comment in the Admin.
Example Request
POST /api/orders/{id|reference}/comments
{
    "admin": "admin@example.com",
    "message": "This is an API message",
    "customer_facing": true,
    "created_at": "2025-09-01 09:29:41"
}
Example Response
{
    "order": {
        "id": 1
    },
    "comment": {
        "id": 1
    }
}